We provide the ideal infrastructure and a whole range of on-site services to make your visit to the Hannover Exhibition Grounds as agreeable and successful as possible.
Information Service and Customer Center
Our Information Center (IC) is centrally located on the Exhibition Grounds and is open daily from 9.00 to 18.00 hours. Here you will find all important information and service facilities.
Before and during the show our contact persons in the Exhibitor Service Center (ASC) will be happy to assist you with all matters relating to your trade fair organisation.
Are you looking for an exhibitor or specific products? You exhibit at the show and need last minute flyers and posters? Would you like an exclusive restaurant to end the day with your colleagues and business partners?
At our numerous "EBi" information counters in the halls and entrance areas, experienced staff is available to you for this purpose. You will find the locations on our site plan.
You will find our prayer room on the exhibition grounds in the Information Center, rooms 01.112/01.113.
To help you find exhibitors quickly, our website and experienced staff are available at our numerous information counters in the halls and entrance areas.
Our tip: Take note of exhibitors, products and events on our website and plan your optimal route across the exhibition grounds.
The restaurants and bistros on the Exhibition Grounds leave nothing to be desired - from elegant to rustic, from exclusive menus to quick snacks for in between.
An overview of all open restaurants on the exhibition grounds for DOMOTEX you will find here or below in the download area.
If you have plans for receptions, business lunches, meetings, etc. for groups of 15 persons or more, we will be very pleased to make the necessary reservations for you. Just let us know in good time before the exhibition or trade fair is due to start.
During the fair we offer you a free shuttle service on the Exhibition Grounds. A shuttle bus also runs at regular intervals from and back to Hannover Messe/Laatzen station.
The shuttle bus network with routes and stops can be found here before DOMOTEX will start.
Facilities for the Disabled on the Exhibition Ground
During the fair, people with restricted mobility have free access to chauffeured vehicles for rides within the exhibition complex. To order this service, see your contacts below.
Please note that lavatories are only accessible in halls that are in operation for the restrictive show. Each hall has a visitor information (EBi), whose staff will be happy to assist you.
Services for Air Passengers with physical Impairments
Passengers with handicaps or limited mobility can take advantage of a special all-inclusive flight package covering baggage transport, check-in formalities and wheelchair service right up to the plane. Each of these services can also be booked individually. To order this service, please contact our partner B.F.M. Incoming and Traveller Service GmbH
Free Wi-Fi with the SSID "MESSEfreewifi" is available in all event halls, entrance areas and in parts of the outdoor area.
In addition hotspots (5 GHz frequency range) are available in a variety of locations on site, including all entrance areas, "EBi" infopoints, snack bars and bistros.
You will find our Copy Shop at the Information Center (IC)
Daily 8:30 a.m. - 6 p.m. (on the last day of the fair until 4 p.m.)
Phone: +49 (0)511 89-35100 / -35101
No need to waste precious time in check-in lines at the airport!
Maximize on your time at the fair by letting BFM Incoming and Traveller Services handle your baggage check-in for you (at a cost of EURO 25.00 per piece). You also will not need to worry about getting a seat reservation or standing in line for a boarding pass: B.F.M. will take care of everything for you!
B.F.M. has counters at the following locations:
For reservations please call : + 49 (0)511 9774880
The DOMOTEX Team
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