Good service lays the foundation for successful craftsmanship
At DOMOTEX 2018, Döllken-Weimar is placing dialog between industry and the trades center stage with its focus on service topics - including plans to expand its digital service for tradesmen.5 Jan 2018
Döllken-Weimar GmbH has established an outstanding reputation within the construction sector based on its systematic solutions for handling baseboards during the 25 years and more that it has been in business. Whether soft baseboards or its patented Solidcore baseboards, the company from Weimar in Germany always strives to ensure top-quality workmanship and less time spent fitting on site. The aim is to develop products that are perfectly suited to the professional needs of the construction sector - and judging by the high demand that Döllken-Weimar reports, it seems to have hit the nail on the head.
The company is placing service topics for tradesmen at the heart of its showcase in Hannover. This includes presenting plans to expand its digital services for tradesmen to offer live advice on construction sites providing fitters with agile, real-time support. Applications support is also to be upgraded to provide more one-to-one training, expand the sample service and offer many new videos on special techniques. "Fitters will also have the chance to watch live demonstrations on how to install baseboards quickly and neatly," reveals Hartwig Schwab, one of the two managing directors of Döllken-Weimar. "What's more, we are showcasing a series of new product innovations and further developments that, like so many of our products, have evolved organically in response to our customers’ needs. As a result, they meet market requirements precisely."
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